Good to Know

TeleCheck Partners with Polycultural Immigrant and Community Services

Submitted to Just Sayin' Caledon

In partnership with the Polycultural Immigrant & Community Services, TeleCheck clients can now receive social care calls in a variety of languages. This community-driven initiative underscores a shared commitment to diversity, equity, inclusivity, and accessibility by addressing the diverse linguistic needs of the Dufferin-Caledon community. TeleCheck is an award-winning, free, and confidential telephone check-in service to support adults 55+ independently living at home, and connects clients with vital community health services, or a friendly social connection. Clients can tailor calls based on individual needs. TeleCheck volunteers support their clients, every day of the week.

The addition of the language support feature is made possible with the partnership and support of Polycultural Immigrant & Community Services, a charitable, not-for-profit, community-based agency that provides support and services for seniors, newcomers, refugees, and immigrants in Orangeville and across the Greater Toronto Area.

In the year since launching our Orangeville site, we’ve witnessed the richness of the multicultural tapestry in Dufferin-Caledon.  Our exciting collaboration with TeleCheck will link new Canadians with social health services that are personalized to their needs and made accessible in their preferred language.”

Fatima Medeiros, Program Manager, Orangeville site, Polycultural Immigrant and Community Services

The new collaboration ensures that TeleCheck services now reflect linguistic diversity by breaking down language barriers, ensuring that older adults from various cultural backgrounds feel comfortable and understood in the following languages:

  • Bengali
  • Hindi
  • Portuguese
  • Urdu
  • Yoruba

The above language interpretation options are available through Polycultural staff, with the potential for additional languages to be added in the future.

To arrange a call with language interpretation or language specific services, current and new TeleCheck clients can fill out a self-referral form Headwaters Health Care Centre – TeleCheck



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Just Sayin' Caledon

Just Sayin’ Caledon brings you stories about Caledon people, places and events.

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