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Headwaters Health Care Centre Unveils New Strategic Plan

Submitted to Just Sayin' Caledon

Pictured above: Staff, volunteers, physicians, board members and leaders came together to celebrate the launch of Headwaters Health Care Centre’s five-year strategic plan. 

Headwaters Health Care Centre (Headwaters) announces the launch of its new five-year Strategic Plan aimed at addressing the evolving health care needs of its growing community.

Headwaters, located in Orangeville, serves a population of over 143,000 people from across Dufferin County and Caledon regions.

Developed collaboratively over several months, the Strategic Plan has been crafted with the invaluable input of nearly 3,000 stakeholders. This diverse group includes staff, physicians, volunteers, patients and families, partner organizations, and engaged members of the public, whose firsthand insights have shaped the strategic direction of the hospital.

With a steadfast vision of “One Community, Caring Together” and a purpose to “Provide Excellent Care, Close to Home,” Headwaters serves as a vital healthcare hub in Dufferin County-Caledon.

The plan outlines four key strategic directions that will guide every aspect of Headwaters’ operations, driving positive evolution and innovation in healthcare delivery:

  • Empower Our People
  • Deliver Patient Centred Quality Care
  • Get Even Better
  • Connect Through Partnerships

This strategic plan epitomizes our unwavering dedication to the people we serve and to everyone who works and volunteers at our hospital. It reflects our shared values and our commitment to delivering excellent care that makes a meaningful difference in people’s lives.”

Kim Delahunt, President & CEO, Headwaters Health Care Centre  

Dr. Grace Wang, VP Medical Affairs & Chief of Staff; Cathy van Leipsig, VP Corporate Services & CFO; John Palmer, Board Director; Dr. Hugh O’Brodovich, Board Chair; Pat Spencer, Patient Family Advisor; Kim Delahunt, President & CEO; Annette Jones, VP Patient Experience and Chief Nursing Executive and Melodie Mason, Board Director

Grounded in renewed core values of Kindness, Accountability, Respect, and Teamwork, Headwaters reaffirms its commitment to meeting the changing needs across our communities.

Headwaters emphasizes its dedication to the fundamentals of diversity, equity, and inclusion, and ensuring a safe and healthy environment for all. By embracing technology and leveraging innovative solutions, the hospital is poised to address current and future healthcare demands effectively.

Read Headwaters’ 2024-2029 Strategic Plan at 

For feedback, any time, patients, families and caregivers can contact our patient experience office at


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Just Sayin' Caledon

Just Sayin’ Caledon brings you stories about Caledon people, places and events.

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